Contact Us

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Blakemere Village, Chester Road,
Sandiway, Northwich,
Cheshire, CW8 2EB

We are an independent pet shop in Northwich offering a dog subscription box, an online shop, and a dog-friendly store. We specialise in dogs, cats and wildlife, with a focus on local and handmade, UK made, ethical, natural, high quality products. 

Tail Mail!

Ginger&Browns Blog

Our blog on wildlife, dogs, cats, pets, health, nutrition, and interesting animal related topics. Ginger&Browns is an independent UK pet store offering a monthly dog subscription box, an online store, and a dog-friendly store located in Northwich, near Chester and Frodsham, Cheshire.

Tail Mail!

Josh Beeston

Tail Mail is our UK subscription service where the team here at Ginger&Browns essentially choose products for your dog every month and deliver them to your door! Tail Mail launched in 2016, as an extra service that we offer, enabling people to shop in store, shop online here at, or to use the Tail Mail service. 

After around 6 months, it became apparent that with Tail Mail's growing popularity, we should give focus on how to improve the service to firstly allow subscribers much more control over their order, but secondly to ensure that the whole process from start to finish requires as little effort from subscribers as possible - i.e. we completely become your dog's personal shoppers!

The new Tail Mail has now been launched on its own website here:

Now there are just three easy steps to subscribe to Tail Mail! 1.) Choose which Theme best suits your dog - the Destroyer Box is our most popular! 2.) Fill out the questionnaire to tailor your bespoke subscription! 3.) Sit back and let us do the rest!

Through our new website, we immediately were able to abandon the need for any contracts, so Tail Mail subscribers can cancel any time they like! In addition to this, we give all new customers 20% off their first three deliveries, and we're even looking to introduce a 'Refer a Friend' scheme to allow subscribers to save even more when their friends or family subscribe too!

We have given Tail Mail its own separate Facebook Page to allow subscribers and new people who may wish to subscribe, an easy way to see what we've been up to, interact with us, or just to send us a message if they would like to! You can find the page here:


Tail Mail's growing popularity has seen us be invited to attend The Pet Show 2017 at Staffordshire County Showgrounds. We will be available to talk to so you can meet some of the team, demonstrate how Tail Mail works, and you'll also be able to subscribe there and then and benefit from an exclusive Show offer! If you book tickets in advance online, you can use this code to gain a 15% discount: GAB15

Tail Mail is the most customisable monthly subscription for dogs available, and it's an easy way to be introduced to new brands, products and ideas. It's a great way to avoid the hassle of researching treats, toys etc, to make sure they're great for your dog. Now that it's so easy to subscribe, and because you can cancel your subscription at anytime, Tail Mail is beginning to become a real flagship service to demonstrate the quality and professional knowledge that we ensure runs through everything that Ginger&Browns offers.


Playful Pooch Box

Playful Pooch Box